Whitefield Global School
Whitefield Global School ”WGS”, an Institution of Chalasani Education Trust, is totally committed to imparting holistic education to the children and turn them into responsible global citizens for the future.
The School is situated on a picturesque 2.5 acre of land, free from both noise and air pollution, and is within the close proximity of IT Corridor and major corporates. Our aim of running the academic Institution is based on our reverence for the Mission of Education.
Why did the Client come to us ? What were the pain points?
- Timely updation of content was not happening
- Social Media presence was a question mark.
- Uncontrolled Website downtime/ Maintenance
How did we address each of the pain points?
- Timely updation of content was not happening - Ticketing System with SLAs and Escalation Matrix
- Social Media presence was a question mark - Planned Social Media Updates
- Uncontrolled Website downtime/ Maintenance - Regular Technical Updates, Malware scans and close monitoring of server performance
How are things now?
- Website Maintenance (WM)- 0% unplanned downtime, 160% increase in website traffic
- Content Management (CM)- 100% website updates in less than 4 Hrs
- Social Media Management (SMM)- 50 Facebook creatives posted in the last 6 months.
- Online Reputation Management (ORM)- 100% reviews acknowledged and rebutted in less than 24 hours.