ONGOING WEBSITE MAINTENANCE
MVJ College of Engineering
Established in 1982, MVJ College of Engineering, the flagship of Venkatesha Education Society, imparts education beyond engineering and management. Situated on a 15-acre campus in Whitefield, Bangalore, MVJCE has state-of-the-art infrastructure, creating an environment for progressive learning and development
Why did the Client come to us ? What were the pain points?
- Timely updating of content was not happening
- Ensure maximum up-time and a bug free user experience
- Monitor Performance and manage technical updates.
How did we address each of the pain points?
- Ticketing System with SLAs and Escalation Matrix
- Timely plug in updates and quality checks
- Regular Technical Updates, Malware scans and close monitoring of server performance
How are things now?
- Website Maintenance (WM) - 0% unplanned downtime
- Website Maintenance (WM) - 120 % increase in website traffic
- Content Management (CM) - 100% website updates in less than 8 Hrs