W3 Methodology
For Educational Institutions

The W3 Methodology
For Educational Institutions
IN TODAY’S DIGITAL MARKETPLACE, YOU ARE ONLY AS GOOD AS YOUR DIGITAL FOOTPRINT!
The W3 Methodology ensures a fully maintained website, updated content, and guaranteed online credibility while you embark on the road to digital mastery.
We Offer W3 In 2 Flavors

W3
WEB INFRA MANAGEMENTTECHNICAL MAINTENANCE
CONTENT MANAGEMENT
WEB DEVELOPMENT

W3 +
+ SOCIAL MEDIA MANAGEMENT+ SEARCH ENGINE OPTIMIZATION (SEO)
+ PPC MARKETING (SEM)
+ BRANDING
Reports & Dashboards
We provide reports and a custom built Online Management Dashboard to relevant organisational stakeholders and provide detailed KPI reports to the management and administrative teams by e-mail.


Content Status Report
Weekly Consolidated Report by Email

Website Status Report
Weekly Consolidated Report by Email
Delivery SLAs
Don’t just take our word for it, see your performance and savings in action. With a custom-built report and real time updates of critical KPIs, you will be primed for course-correction or maintenance at all times. No more losing money on the unexpected.

Technical Maintenance
Website Backup
Daily Backup to AWS Servers
Website Restoration
Site Restoration within 12 Hours of Downtime intimation
Malware Scan
Daily Malware Scan
WordPress, Theme and Plugins Updating
Weekly Scan and Update.

Content Management
Minor Content Changes - Urgent
2 Working Hours from when request is received.
Minor Content Changes - Regular
4 Working Hours from when request is received.
News & Events Update
6 Working Hours from when request is received.
Homepage Banner Updates
12 Working Hours from when request is received.

Development Related
New Page Request
12 Working Hours from when request is received.
New Website Functionality
Case to Case Basis
3rd Party Script Integration
12 Working Hours from when request is received
Website Migration
Case to Case Basis
Support & Communication
Having problems using our service? Our Customer Support Team is eager to help you with any service-related questions.

Communication
Helpdesk Call, WhatsApp, Support Email, Support Chat
Support Tickets are generated for each request
Call : +91 95 3838 9911
Email: support@digigro.freshdesk.com

Working Hours
9 AM to 6 PM - Monday to Saturday
Sundays & Public Holidays - Case to Case Basis, based on priority
Emergency Server Support – As and When Required

Escalation
Level 1 - Client Coordinator
Level 2 - Client Relationship Manager
Level 3 - Client Director
Find Out How
We find the one single promise or anchor which is unique to your brand and then go on to create the tone of language that forms the premise of all your communication.